If your bank in Spain has blocked your account because you’re a foreigner, you’re not alone. This situation, while frustrating, is more common than it seems. In most cases, it is related to banking compliance controls aimed at preventing money laundering and the financing of terrorism. Financial institutions are legally required to periodically verify the identity, source of funds, and tax status of their clients—especially if they come from abroad or are not regular residents in Spain.
Why Is a Bank Account Blocked in Spain?
The main reason is the lack of updated documentation. This typically includes:
Proof of tax residency
Income or economic activity documentation
Valid identification documents
These requirements fall under the KYC (Know Your Customer) regulations and Spanish and European anti-money laundering laws. If the bank cannot verify your status based on these criteria, it may proceed with a preventive account block.
What to Do If This Happens to You
Follow these steps:
1. Contact Your Bank Immediately
Call or visit your local branch and request detailed information about the reason for the block. Ask specifically what documents are needed to reactivate your account.
2. Gather and Submit the Requested Documents
These usually include:
Passport or national ID
Proof of income (pay stubs, employment contract, income tax return, etc.)
Certificate of tax residency, issued by the tax authority in your country of residence
In some cases, they may also ask for information about the purpose of your bank transactions or your financial ties to Spain.
3. Request Written Confirmation
Ask for written confirmation that your documents have been received, as well as an estimated timeframe for resolving the block. This can be useful if there are delays or if you wish to file a formal complaint.
4. Consult a Legal or Tax Advisor
If your case is more complex—for example, if you have income in multiple countries or are a tax resident abroad—a professional can help you understand your rights and obligations and manage your relationship with the bank more effectively.
5. Consider Switching Banks
Some banks in Spain have more experience dealing with international clients and may offer a smoother process or clearer policies for non-residents. Exploring other options could save you trouble in the future.